Last updated: April 19, 2026
Door Shark may collect the details you provide directly, including your name, email address, phone number, service request information, company details, and messages submitted through the platform. We may also collect limited technical information such as device, browser, and usage data that helps us improve site performance and booking workflows.
We use information to support bookings, respond to questions, coordinate contractor or homeowner requests, improve product experience, communicate updates, and maintain platform security. When you contact Door Shark about services or contractor plans, your information may also be used to follow up on that request.
Door Shark may share relevant request details with service professionals, onboarding partners, or vendors who help operate the platform. We may also disclose information when required by law, to protect users, or to investigate misuse of the service.
We use reasonable administrative and technical safeguards to protect the information we handle. Data is retained only as long as it is needed for platform operations, support, legal obligations, or legitimate business purposes connected to Door Shark services.
You can contact Door Shark to update your information, ask a privacy question, or request that marketing communication stop. For privacy-related requests, please email [email protected] and include enough detail for our team to identify your inquiry.